Policies & Privacy
Booking & pricing
- A 20% deposit is required to book. The remaining balance is collected on-site once your detail is complete.
- Prices shown on our website are estimates based on vehicle size. Final pricing may change based on your vehicle's condition (for example heavy soiling, pet hair or stains). Your technician will look over the vehicle with you before starting.
- Paint correction and ceramic coating are quoted individually for your vehicle and paint condition.
Arrival window
- Please allow a 2-hour arrival window before or after your selected time. We'll text you when we're on our way.
- We arrive fully equipped with our own power and purified water. We just need safe access to the vehicle.
Cancellations & rescheduling
- Please give us at least 48 hours' notice if you need to cancel or reschedule, by call or text to (626) 650-7713.
- Late cancellations or missed appointments (no access to the vehicle at the scheduled time) may be charged a fee.
- If weather makes it unsafe to detail, we'll reach out to reschedule at no charge.
Glass Guarantee
5-star quality is our standard. If you're not 100% satisfied with your detail, let us know and we'll come back and make it right.
Communication
By booking, you agree to be contacted by call, text or email to confirm and update your appointment. Message and data rates may apply. Reply STOP to opt out of texts at any time.
Privacy policy
We respect your privacy. This explains what information we collect through this website and how we use it.
- What we collect: the information you choose to send us through our forms, such as your name, phone number, email, service address, city, vehicle details, the services you're interested in and how you heard about us.
- How we use it: only to respond to you, send your quote, schedule and complete your detail, and follow up about your service.
- What we don't do: we never sell, rent or trade your personal information.
- Who helps us: we use trusted services to run our business, such as EmailJS and FormSubmit to deliver form emails and Square to handle bookings and payments. They only receive what's needed to provide those services. Mobile numbers and text-message consent are never shared with third parties for their marketing.
- Text messages: if you give us your phone number, we may text you about your appointment. Message and data rates may apply. Reply STOP to opt out at any time.
- Your choices: to see, update or delete the information you've sent us, or to stop hearing from us, call or text (626) 650-7713 or email glassmobiledetailing@gmail.com.